Frequently Asked Questions

Clear answers before you order

Real information about shipping, storage, allergens, and special orders from CRÖM.

Open artisan cookie with melted chocolate
Do you ship within the United States?

Yes. CRÖM ships within the United States.

How long does my order take?

Orders placed before Thursday are baked and shipped on Friday. Delivery usually takes 2 to 5 business days.

Is there a minimum order?

Current site information indicates a minimum order of 4 cookies.

How much is shipping?

Shipping cost varies by destination. The current site communicates free shipping on orders over $75.

Are they truly handmade?

We do not bake in mass. We create each recipe with technique, intention, and handcrafted care.

Do they contain allergens?

Products may contain or come into contact with soy, eggs, tree nuts, peanuts, and dairy.

How should I store them?

They can be kept at room temperature for 5 to 7 days, refrigerated for up to 2 weeks, or frozen for up to 3 months.